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Terms and Conditions

Training:

  • 100% refund for cancellation of training within 21 days of class start date.
  • 80% refund for cancellations within 14 to 20 days.
  • No refund will be given for cancellations with 13 or less days from first day of class.
  • Attendee requested reschedules will be at the sole discretion of The Light Brigade, Inc. and will incur a $250 rescheduling fee.
  • Substitute attendees will be allowed.
  • If, for any reason, the course is cancelled by Light Brigade, liability is limited to full refund of the course fee.

Online Training:

  • Course license is limited to one user for the term stated on the subscription.
  • Substitute attendees will be allowed up until the course materials have been accessed.
  • No refund will be given once course materials have been accessed.

Products:

  • Terms of payment: NET 30 days on approved credit.
  • All shipments are F.O.B. Light Brigade's facility, Tukwila, Washington, via UPS ground.
  • All sales are in U.S. funds.
  • No returns of goods without prior approval.
  • A 25% restocking charge will be added to all returned goods.
  • Goods are deemed accepted unless buyer notifies LBI of damage or defect within 20 days of receipt of goods.
  • Any claims for shortages must be made in writing within 10 days from date of delivery.
  • All DVD sales are final and may be returned for replacement only if defective.
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